Legal

Terms of Service

These terms govern your use of ExTems services. Please read them carefully — we've kept them as clear and fair as possible.

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1. Services

  • ExTems provides digital marketing services including SEO, web development, paid advertising, branding, and related services as agreed upon in individual service proposals or contracts.
  • The scope, deliverables, and timeline for each engagement are outlined in a Statement of Work (SOW) or proposal, which forms part of these terms when accepted.
  • We reserve the right to decline or discontinue services at our discretion, with reasonable notice provided.

2. Payment Terms

  • Invoices are due within 14 days of the invoice date unless otherwise agreed in writing.
  • A 50% deposit is required before project work begins for one-time projects. Monthly retainer fees are billed at the start of each billing cycle.
  • Late payments may incur interest at 1.5% per month. We reserve the right to pause services for accounts overdue by more than 30 days.
  • All fees are in USD unless stated otherwise. Refunds are issued at our discretion and are not guaranteed for work already completed.

3. Client Responsibilities

  • You agree to provide accurate information, timely feedback, and necessary access to accounts or assets required to deliver the services.
  • You are responsible for ensuring you hold the rights to any content, images, or materials you provide to us.
  • You must not use our services for any unlawful, deceptive, or harmful purposes.

4. Intellectual Property

  • Upon full payment, you own the final deliverables created specifically for your project (e.g., website code, ad creatives, written content).
  • ExTems retains ownership of proprietary tools, frameworks, methodologies, and pre-existing materials used during the project.
  • We may feature your project in our portfolio or case studies unless you request otherwise in writing before project commencement.

5. Limitation of Liability

  • ExTems provides services on an 'as is' basis. We make no guarantees regarding specific rankings, traffic levels, or revenue outcomes — digital marketing results depend on many external factors.
  • Our total liability to you shall not exceed the fees paid for the specific service giving rise to the claim in the preceding 3 months.
  • We are not liable for indirect, incidental, or consequential damages including loss of profits or data.

6. Termination & Changes

  • Either party may terminate an ongoing engagement with 30 days' written notice. All outstanding invoices become due immediately upon termination.
  • We reserve the right to update these Terms at any time. Material changes will be communicated via email. Continued use of our services after changes constitutes acceptance.
  • These Terms are governed by the laws of the applicable jurisdiction. Any disputes shall be resolved through good-faith negotiation before pursuing legal remedies.

Questions? If you have any questions about these Terms, please contact us at contact@bloxboom.com before using our services.